Getting Started
Understand how MiiA brings a Trusted Messenger and Personal AI Secretary together.
MiiA SUPPORT
Start with the topic closest to what you need help with.
MiiA Support organizes common product situations into clear categories. At this stage, support uses topic navigation rather than site search, live chat or an online ticket system.
HELP TOPICS
Find the right next step by topic.
Each category focuses on one product situation and describes only currently confirmed MiiA behavior and boundaries.
Account & Login
Sign-in and re-authentication build on trusted devices, passkeys, platform authentication and approved recovery boundaries.
Trusted Friends
MiiA uses closed invitations and mutual acceptance—no public people search, nearby discovery or stranger recommendations.
Trusted Group
Trusted Groups use explicit membership, roles and Owner authority rather than a separate public social system.
Privacy Lock
Specific conversations can have an additional privacy and re-authentication boundary, including protected notification behavior.
Voice / Video Calls
MiiA V1 supports 1:1 voice and video calls within trusted relationships. Group voice/video is outside V1 scope.
Attachments
Approved photo and document types are supported; dangerous or disallowed file types should be rejected.
MiiA Assistant
Summarize, translate, rewrite and assist within the user’s selection, sharing scope and permission boundaries.
Account Recovery
Recovery must not bypass existing security boundaries. The website does not publish hidden or unapproved recovery paths.
Account & Data Deletion
The Account & Data Deletion Policy and support channel are integrated; handling remains subject to identity verification, security, lawful retention and service state.
ACCOUNT RECOVERY
Recovery should never become a security bypass.
MiiA recovery must preserve its existing authentication, Security Hold and trusted-device principles. This website does not publish nonexistent or unapproved recovery methods.
ACCOUNT & DATA DELETION
View the Account & Data Deletion Policy.
The Policy explains account deletion, specific-data deletion, identity verification, lawful retention and contact assistance. It remains Not Yet Effective pending final Angus approval.
View deletion policyNot Yet EffectiveCONTACT SUPPORT
The MiiA support mailbox is active.
For product support, general contact, privacy and data requests, or account-deletion assistance, use support@miia-ai.com.